TERMS AND CONDITIONS

Customer Care

Welcome ! We are dedicated to providing our customers with an exceptional shopping experience. If you have any questions or concerns, our Customer Care team is here to help you. Feel free to reach out with your inquiries, and we will respond promptly to ensure your satisfaction. We're committed to building trust with our customers, so you can shop with confidence.

Privacy & Safety

Here your privacy is our top priority. We want you to feel secure when shopping with us. This section outlines how we collect, use, and protect your personal information, including the use of secure payment methods and data encryption. We are transparent about our practices, ensuring that your information remains confidential and safe.

Privacy & Data Policy

At Simply Living, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website, place an order, or contact us.

Information We Collect

We may collect the following information:

• Name

• Email address

• Postal address

• Phone number

• Payment and order details

• Information provided when contacting us

How Your Information Is Used

Your information is used to:

• Process and deliver your orders

• Contact you regarding your order or enquiry

• Improve our products, services, and customer experience

• Send updates, offers, or marketing emails (only if you choose to receive them)

• Meet legal and business requirements

Payment Information

We do not store your full payment details. Payments are securely processed through trusted third party payment providers.

Sharing Your Information

We never sell your personal data. Your information may only be shared with trusted services required to operate our business, such as:

• Delivery companies

• Payment processors

• Website hosting providers

• Marketing or email platforms

These services only receive the information necessary to perform their role.

Data Protection

We take reasonable steps to keep your personal information safe and secure. However, no online transmission or storage method can be guaranteed to be 100% secure.

Our website may use cookies to improve your browsing experience, understand website traffic, and help our website function properly.

You can disable cookies through your browser settings if preferred.

Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data where legally applicable

• Withdraw consent for marketing communications at any time

If you have any questions regarding this Privacy & Data Policy, please contact us directly.

By using our website, you agree to the terms outlined in this policy.

Wholesale Inquiries

Are you a retailer interested in selling our products? We welcome wholesale inquiries! Here, you will find all the information you need about our wholesale program, including pricing, terms, and how to get started. We aim to build strong partnerships with retailers, so we encourage you to reach out for more details.

Payment Methods

- Credit / Debit Cards
- PAYPAL
- Offline Payments